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Frequently Asked Questions
Answers to frequently asked questions (FAQ) about the Magnetic Seals and our company.
If you have a question that is not already on the FAQ pages, please send it to us using the common inquiry form.
Questions about the Adoption of Magnetic Seals
- I have been using contact seals such as O-rings, oil seals or mechanical seals for the rotating feed shafts in vacuum chambers.
Can I replace these with Magnetic Seals? What are the advantages and disadvantages of using Magnetic Seals? - How fast can Magnetic Seals rotate?
- Can Magnetic Seals be used for liquid stirring device?
- Can Magnetic Seals be used in Vacuum Chucks?
- Can Magnetic Seals be used for Gas Induction?
- Can Magnetic Seals be used in corrosive-gas environments?
- We need the Magnetic Seal quickly. Can Rigaku supply it in quick delivery?
- Can Rigaku make custom-made Magnetic Seals?
- How often should Magnetic Seals be overhauled?
- Does Rigaku perform repairs on Magnetic Seals?
What does it cost and how many days does it take to repair Magnetic Seals? - What is the warranty period for Magnetic seals?
- Where can I get a copy of a instruction manual for Magnetic Seals?
- Are accessories such as O-rings, keys or water-cooling fittings included with shipment?
- In the case of water-cooled Magnetic Seals, what is the applicable flow rate and pressure of cooling water?
- Are Magnetic Seals compliant with RoHS?
- What is "Magnetic Circuit Configuration unique to Rigaku"?
- What is a "clean" magnetic fluid that can be used in high-temperature and high-vacuum environments?
- Can Rigaku modify standard products to meet my requirements?
Questions about the Trouble of Magnetic Seals
- The chamber will not pump down.
- The pressure in the vacuum equipment is unstable.
- The rotating torque of the Magnetic Seal increased than before.
- The Magnetic seal cannot rotate.
- The Magnetic Seal has come into contact with water/organic solvents.
- I dropped the Magnetic Seal.
- I found liquid spilled from the Magnetic Seal.
- The Magnetic Seal is making an abnormal noise.
Questions about Maintenance and Overhaul of Magnetic Seals
- Can Magnetic Seals be repaired? What does it cost and how long does it take to repair Magnetic Seals?
- Can we repair our Magnetic Seal in-house?
- How often should Magnetic Seals be replaced?
- What is "pre-conditioning operation" of the Magnetic Seal?
- How should Magnetic Seals be stored?
- We stored our Magnetic Seals for a long time without using them.
Can we use them now without problems?
